These Terms & Conditions ("Terms") govern your access to and use of the nivzuka.com website and the grooming services provided by Nivzuka. By using our website, booking an appointment, or visiting our premises, you agree to be bound by these Terms. Please read them carefully.

1. Services Offered

Nivzuka provides premium grooming services, including haircuts, shaves, beard trims, and styling. We reserve the right to change, suspend, or discontinue any services with or without notice at our discretion.

2. Appointment Bookings

Appointments may be booked through our website, phone, or in person. Please ensure the information you provide is accurate. Arriving on time is essential to ensure full service. Late arrivals may result in reduced service time or rescheduling.

3. Pricing and Payments

All service prices are displayed at our premises and published on our website. Prices may change without prior notice. Payments are due immediately after services are rendered. We accept major credit/debit cards and cash. All transactions are final unless otherwise stated.

4. Cancellations and Missed Appointments

To cancel or reschedule an appointment, please notify us at least 24 hours in advance. Late cancellations or no-shows may incur a charge as outlined on our booking platform. Persistent no-shows may result in future booking restrictions.

5. Code of Conduct

We are committed to providing a respectful, inclusive, and professional environment for all clients and staff. Abusive, offensive, or disruptive behavior will not be tolerated and may result in service refusal or removal from the premises.

6. Health and Safety

Client safety is a top priority. Please inform us in advance of any allergies, medical conditions, or skin sensitivities. If you are unwell, we encourage rescheduling your appointment to maintain a healthy environment for others.

7. Personal Belongings and Liability

We are not responsible for loss, theft, or damage to personal belongings brought into our premises. While we take care in delivering quality service, we shall not be held liable for dissatisfaction, minor injuries, or reactions unless caused by negligence. Any concerns should be raised immediately with staff.

8. Use of Personal Data

We process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.

9. Intellectual Property

All website content, branding, images, and materials are the intellectual property of Nivzuka or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.

10. Updates to These Terms

We may update these Terms at any time. The most current version will always be available on this page. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the UK courts.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Nivzuka
30 Churchill Place
London E14 5RE, UK
Email: [email protected]